Withdrawal policy

This is a translation for your convenience. The German version is legally binding.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us ([First and last name], [address], email [Email address]) of your decision to withdraw from this contract by an unequivocal statement (e.g. an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient that you send your communication before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Expiry of the right of withdrawal

For a contract for the supply of digital content not on a physical medium, your right of withdrawal expires once we have begun performing the contract after you expressly agreed that we begin before the withdrawal period ends, confirmed your knowledge that you lose your right of withdrawal by giving this consent, and we have provided you with a confirmation of the contract (§ 356(5) BGB). You give this consent with the checkbox before buying; the confirmation comes with the payment receipt by email.

Model withdrawal form

If you want to withdraw from the contract, please fill in and return this form.

To [First and last name], [address], email [Email address]:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content (*)/service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date

(*) Delete as appropriate.